A valid RMA number must be issued before the return of any product. To initiate a return request,
please email our Technical Support Department at firstname.lastname@example.org, or by telephone; 415-979-0600.
LIMITED PRODUCT WARRANTY
All ValuePoint Networks products carry a one year limited warranty.
For specific details please click here.
EXTENDED WARRANTY PROGRAM
You can extend the warranty for your equipment for up to 3 years for an additional charge of 18% MSRP (shown as list price on price lists) per item per year.
This extended warranty must be purchased at the time of initial product purchase and must cover all items on order.
Individual MAC addresses will be used for identifying units that are and are not covered by this extended warranty program.